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“Idalia is very
customer service focused and replies to voice mails and emails
very timely. She takes the time to provide detailed answers to
questions in a way I could understand them. I found the rates
she quoted me to be extremely competitive and didn't feel like
I was being taken advantage of. The turn around time for
closing on my loan was quick and my needs were met for the
location of the closing. Idalia was a pleasure to work with
and I would recommend her to my friends and family and will
use her again if my needs arise.”
Heidi Heilemann
“Idalia is very responsive to all my questions. She gives
advise to the best solution and it definitely benefits me. I'm
referring her to my sister for a loan to her new house which
will be closing in August.”
Pauline Trieu
CHI-Accounting
“We have refinanced our home in January of 2004 and Idalia was
very helpful in clearing our doubts and answering any
questions we had. We would highly recommend her services to
anyone and would of course use her again in the near future!”
Sincerely,
William and Iris Torres
“One of the pillars of real estate success is a good loan
officer, that is, someone who will facilitate a good loan and
close it within a short period. I have tried so many loan
officers and there was a particular one that held my loan for
almost four months. This guy would not even return my calls. I
ended up loosing the property but I also knew it was time I
searched for an efficient loan officer. The search led me to
Idalia about four months ago and we have since closed two
loans.
Idalia is effective and understanding, and she has the
capability to close a loan within a short time. She's even
sympathetic that you will think she is working on her own loan
and not yours. I have some friends who are loan officers but
when it requires getting the job done, I know where to go. And
what's more, she does reply calls and e-mails. My only regret
is that I did not know her sooner.”
Olukayode Adewole
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